The data is fully confidential under the premise of an effective sharing to achieve the maximization of enterprise benefits.
Big Data Telemarketing
Perfect Data Fusion Management
WCC Contact Center system can be effectively shared with data processing and data sharing function between operators and subordinate operators.
WCC multichannel contact center is also facing the Bank/telecom/insurance business to develop a targeted new business model. we will collect lots of data analysis and collation, so as to realize the effective use of information, to maximize the use of large data sharing for your business to maximize the benefits.
Big Data Telemarketing
Perfect Data Sharing
For example, the bank can lease the 25-30-Year-old deposit million customer information to the car sales and other companies, but the corresponding customer information is no number and any detailed customer information. the sale of sales company log in the system and begin to call. The bank can be based on data charges or according to the sales of a single charge or other cooperation (such as the designated bank loans, preferential loan rates). Agents are responsible for the call in this situation and submitted to a single bank or telecommunications which makes the data for single quality inspection.
Big Data Telemarketing
Supply of Customer Sales funnel
Customer sales funnel management is through the sales promotion cycle, the opportunity stage conversion rate, the opportunity to take up time and other indicators of evaluation, you can accurately assess the sales force and sales ability of the team to identify barriers and bottlenecks in the sales process, at the same time, through sales Pipeline analysis can promptly identify abnormal sales opportunities. Sales pipeline is a scientific and effective means and methods of management, especially for direct sales, it can bring great help.
Big Data Telemarketing
What is big data? big data, also known as huge amounts of data, refers to the amount of information involved in a large scale to be unable to pass through the human brain or even mainstream software tools, it is also within a reasonable time to achieve capture, management, processing, and collation to help business decision-making more positive.
Big data telemarketing makes full use of existing large data, so that the existing data can be fully shared and maximize the benefits of manufacturing enterprises。
Why do we have to choose WCC multichannel center system? In terms of data, the import/export of data management in the WCC multichannel contact center is free and efficient, and can make the data on the high seas and private sea reasonable distinction so as to achieve a reasonable data distribution, and then the effective classification of customer data. You can make the customer's personal privacy data in the telephone sales as well as can achieve the goal of full sharing
Sales Funnel
WCC makes the business sales problem perfectly presented in the platform through the integration and management of large data so that enterprises can accurately understand the current operation of enterprises and make timely adjustment which can make the operation of enterprises achieve an ideal state.
- Data sharing in time
- Maximizing Enterprise Benefits
- High confidentiality of data processing
- Sales Funnel System Analysis
