The tenant model of level three management model developed for marketers, and the security isolation of a system's public data
Multilevel Management
Shared Isolation Technology
WCC in multilevel management, the provision of service for different levels of users makes business expansion more targeted and effective.
The PaaS platform and services are provided in the development framework and Platform level content of the carrier-oriented development or system business.
The most fundamental difference between the services offered by PaaS and other services is that the PaaS provides a base platform, not some kind of application. Agents can be directly operated on a Web page.
The services that PaaS operators need to provide are not just basic platforms, but also technical support services for the platform, and even application systems development and optimization for the platform.
Multilevel Management
Advantages and Importance
The services provided by our PaaS operator are different from those of other services, and are backed by a strong and stable foundation operating platform and our dedicated technical support team.
Functional services that provide the foundation for end-user SaaS, use software without having to install on the computer, open a browser, register an account, and use the software to edit, save, and read your own documents anytime, anywhere over the network. For all users, they only need to use freely, do not need to upgrade their software, maintenance software and other operations. More importantly, SaaS providers can ensure the security and confidentiality of data in each enterprise through effective technical measures to make your use more secure.
Multilevel Management
Multilevel User and Billing Mode
WCC Contact Center System, in addition to the source code and integration features, one of the biggest bright spot is the level three tenant model. The system can be configured into three operating modes, including level two operations, and increased agent level three operations, or configured as a single user mode.
At the same time, WCC has a variety of billing functions, such as the support of the three-tier billing structure, according to the DID number billing, the main call number billing, the minute billing, and according to the use of the seat billing, according to the package billing, so as to provide greater convenience for the intermediary operators
SaaS-PaaS Multilevel Management
What is multi-tenant mode? Our call center set up a set of call center system platform to achieve a multi-tenant business for the launch of the call center agents leasing business. The requirement on our call center system is to meet multiple tenant sharing or tenant exclusive physical hardware resources, and in the logic of each tenant as a separate virtual call center, you can use the full function of the call center and personalized call process. Each tenant is logically independent, with no interference between the tenants and data isolation. That's the concept of a multi-tenant model.
What are the advantages of level three operations? Most of the enterprise's multi-tenant model is a two-tier structure directly from the enterprise to the client terminal, our multi-tenant model also provides you with the intermediary agent structure, the business is no longer alone, there will be more agents to join so as to improve the operational efficiency of the company to establish more business.
Different Billing Methods for Data Management Isolation
More management models will also bring different charging patterns, and our multichannel contact center also offers different charging modes.。
- More management models will also bring different charging patterns, and our multichannel contact center also offers different charging modes.
- Quarantine sharing between data
- Multilevel User Multilevel Billing mode
- Multilevel User Multilevel Billing mode
