How to improve the average processing time of the business while ensuring customer satisfaction

The reduction in the average processing time of the business does not necessarily mean that the business has been completely improved. Only if the customer satisfaction […]

How to write call center script effectively

This blog takes you through all the information about call center scripts. Through outbound and incoming script analysis practice to understand the best script for your […]

6 reasons why virtual call centers are seen in the future

We are gradually moving towards the future of virtual call centers supported by distributed customer support teams. Working remotely and working from home have become the […]

Three foundations for business scalability

From the technology invested by the enterprise to the people hired by the enterprise, through examples to further understand how to achieve scalability in the business. […]