nteractive Voice Response System, ivr system,call center Generally, small business owners lost many potential customers. Have you ever given thought that why it happens? It […]
Call centers are in great demand due to increasing need for better and affordable customer care services. Call center has become an integral part of any successful customer care strategy […]
The following is the evolution of communication between customers and enterprises, related technologies and human resource requirements for this change. Original Call center Customers began to […]
