The advent of ASR and TTS makes people closer to the computer and makes the human-machine interface seem more natural. The panoramic application of ASR and […]
We are gradually moving towards the future of virtual call centers supported by distributed customer support teams. Working remotely and working from home have become the […]
This blog takes you through all the information about call center scripts. Through outbound and incoming script analysis practice to understand the best script for your […]
The reduction in the average processing time of the business does not necessarily mean that the business has been completely improved. Only if the customer satisfaction […]
