Panoramic application of ASR and TTS technology

The advent of ASR and TTS makes people closer to the computer and makes the human-machine interface seem more natural. The panoramic application of ASR and […]

6 reasons why virtual call centers are seen in the future

We are gradually moving towards the future of virtual call centers supported by distributed customer support teams. Working remotely and working from home have become the […]

How to write call center script effectively

This blog takes you through all the information about call center scripts. Through outbound and incoming script analysis practice to understand the best script for your […]

How to improve the average processing time of the business while ensuring customer satisfaction

The reduction in the average processing time of the business does not necessarily mean that the business has been completely improved. Only if the customer satisfaction […]